Cancellation conditions
You should pay the first night of stay at the confirmation time.
Cancellation connected to more than 14 days before arrival date: no expenses. Your deposit will be refunded.
Cancellation 14 days or less prior the arrival date, the paid deposit will be invoiced as a cancellation penalty.
No show: the paid amount will be invoiced as a penalty.
Early check out: total amount will be charged as a penalty.
Cancellation penalty
- Cancelling booking from 2025-07-31T00:00 at 00:00 will have a penalty of 360
Booking conditions
The use of services or purchase products of Hotel Gatzara Ibiza implies acceptance of this agreement, you declare and accept:
1. Be an adult (over 18 years) and have the necessary legal capacity to contract the services offered on the Web Hotel Gatzara Ibiza, stating that you understand and comprehend all of the conditions found on the website.
2. The user in order to contract the services offered must register as a client, whose effects declares that all information provided when registering is true, complete and concise.
3. To confirm the dates indicated in the reservation, and the number of rooms, number of persons, board and the selected hotel.
4. The conditions and price of the reservation contracted are those specifically determined in the document. The provision of services starts from 15:00 on the day of arrival and ends at 12:00 on departure day.
5. At the time of booking, the customer has the option of paying by credit card then the entire amount or the amount corresponding to one night, in which case you will have to pay the rest on arrival.
If a promotional rates has been chosen, the total amount of the reservation will be charged at the confirmation time, this deposit is non refundable. No modifications are allowed.
6. The hotel will require the card with which the reservation was made at the time of check in to verify the identity of the holder.
If the holder of this card is different to the guest or not traveling with the reservation card, authorization from the cardholder is required. For the authorization form may contact the hotel directly via email. In the event that the client is present on site without the permission of the owner or card, the hotel may cancel the reservation without this giving rise to any compensation or possibility of complaint to the hotel.
To guarantee your reservation and contracted services, a valid credit or debit card is required on arrival, under the name of one of the guests. The hotel reserves the right to use this card to guarantee or charge any unpaid consumption, services, taxes or outstanding amounts at the time of check-out, as well as for any possible damages caused during the stay. The guest will be informed in advance before any charge is made.
7. Only if unable to attend the day of arrival without prior cancellation, the Hotel will charge the whole stay as a no show penalty.
8. The price of the reservation includes accommodation and the board chosen by the customer at the time of making the reservation. It does not include any optional "extras" or any other service that is not expressly contracted through the hotelgatzaraibiza.com system.
9. The reserve prices include VAT., unless mention is specifically omitted. Any other tax or duty payable for the accommodation must be paid additionally at the establishment.
According to Law 2/2006, from March 30, 2016, on the Tourist accommodation tax in the Balearic Islands and measures to promote Sustainable Tourism, we inform you that, from July 1, 2016, all persons older than 16 years old who stay at our establishment must pay a touristic tax (amount indicated in the mentioned Law)per person per night. This tax is not included in the room price and it will be paid directly at the hotel.
Modification of the reservation
Once you have completed your reservation, the characteristics of it may only be modified at the request of the customer if he foresaw that the "specific conditions of the same" and the terms that they reflect individual title, subject in all cases to the Hotel availability and application processing fees that correspond to the cancellation as stated in the following paragraphs.
All changes or cancellations must be sent by written to: bookings@hotelgatzaraibiza.com
